Broadvoice Data Breach Investigation
In September 2025, Broadvoice, a California-based cloud communications provider, experienced a significant data breach that may have compromised sensitive employee information. This breach has raised concerns about the company’s data security and the potential risks to individuals affected. If you believe your personal data was exposed, it’s crucial to understand your rights and consider seeking legal counsel to protect your interests.
What Happened at Broadvoice?
On September 11, 2025, Broadvoice fell victim to a phishing attack where an employee inadvertently disclosed sensitive information, including 2024 IRS Form W-2s, in response to a fraudulent email. These forms contained personal details such as Social Security numbers, residential addresses, and wage information. The breach was promptly detected and contained the same day, and affected individuals were notified accordingly.
Who Was Affected?
The breach primarily impacted Broadvoice employees. However, given the nature of the company’s services, which include virtual call centers and unified communications, there is a possibility that customer data may have been indirectly affected. It’s essential to stay informed about any updates from Broadvoice regarding the scope of the breach.
Potential Risks to Affected Individuals
Exposure of personal information can lead to various risks, including:
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Identity theft
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Fraudulent financial activities
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Unauthorized access to personal accounts
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Emotional distress and loss of privacy
While Broadvoice has offered 36 months of free credit monitoring and identity theft protection to affected individuals, these measures may not fully mitigate the potential long-term consequences of the breach.
Why Contact The Lyon Firm?
If you were affected by the Broadvoice data breach, consulting with a law firm experienced in data breach cases can provide several benefits:
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Expert Legal Guidance: The Lyon Firm specializes in data privacy and breach cases, offering expert advice tailored to your situation.
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Assessment of Legal Options: They can evaluate whether you are eligible to join a class action lawsuit or pursue individual claims for damages.
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Maximizing Compensation: With their expertise, they can help ensure you receive appropriate compensation for any losses incurred due to the breach.
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Peace of Mind: Navigating the aftermath of a data breach can be complex and stressful. Having legal representation can alleviate some of these burdens.
Steps to Take Now
If you received a data breach notification from Broadvoice, consider the following steps:
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Enroll in Credit Monitoring: Take advantage of the free credit monitoring services offered by Broadvoice.
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Monitor Financial Accounts: Regularly check your bank and credit card statements for any unauthorized transactions.
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Consult with The Lyon Firm: Reach out to The Lyon Firm for a free consultation to understand your legal rights and options.