Bissell Steam Cleaner Recall Investigation
On April 9, 2026, the U.S. Consumer Product Safety Commission announced that Bissell Homecare Inc. is voluntarily recalling approximately 1.7 million Steam Shot OmniReach and Steam Shot Omni handheld steam cleaners in the United States. The recall was issued in cooperation with Health Canada, which is simultaneously recalling roughly 96,000 units sold north of the border.
The reason for the recall is a documented burn hazard. Attachments on the affected steam cleaners can unexpectedly detach during use, discharging hot water or steam directly onto the person using the product. By the time the recall was announced, Bissell had already received 206 reports of hot water or steam escaping from the attachments. Of those, 161 resulted in confirmed burn injuries, including at least one second-degree burn.
This is not Bissell’s first steam cleaner recall. In July 2024, the company recalled more than 3.2 million Steam Shot handheld steam cleaners from an earlier product line after receiving 183 similar incident reports. The OmniReach and Omni models that are now being recalled went on sale in October 2024, just months after that prior recall was announced. Together, the two recalls cover nearly five million Bissell steam cleaners sold to U.S. households.
WHICH BISSELL PRODUCTS ARE AFFECTED
The current recall covers Bissell Steam Shot OmniReach and Steam Shot Omni steam cleaners, model numbers 4155, 4155L, 4155W, 4155G, 4155D, 4155J, 4155Y, 4155P, 4171, 4171L, 4171W, and 4171F. The model number is printed on the product rating label on the bottom of the unit. Affected units were sold in green, gray, white, blue, and dark blue at Target, Walmart, Amazon, HSN, and other retailers between October 2024 and March 2026.
WHAT BISSELL’S FREE REPLACEMENT DOES NOT COVER
Bissell’s remedy is a set of free replacement attachments. That offer does not compensate you for any physical injury you suffered, any medical treatment you required, any missed work, any pain and suffering, or any lasting scarring or disfigurement caused by a burn.
When a consumer product causes physical injury because of a defect in its design or manufacturing, or because the company failed to provide adequate warning of a known risk, the injured person may have legal claims under product liability law that go well beyond a manufacturer’s voluntary recall remedy. Accepting a company’s recall offer typically does not waive your right to pursue a separate legal claim for your injuries, but that can depend on the specific circumstances, which is why speaking with an attorney before taking any action is worth considering.
Second-degree burns, in particular, can cause lasting harm. They damage the deeper layers of skin, produce significant blistering, require weeks of healing, and in some cases result in permanent scarring. Injuries of that severity can support a product liability claim for compensatory damages including medical expenses, lost income, and pain and suffering.
YOUR LEGAL RIGHTS AS A BURN INJURY VICTIM
Under product liability law, manufacturers have a duty to design products that are safe for their intended use, to manufacture those products without defects, and to warn consumers of known hazards that are not obvious. When a product fails any of these standards and causes injury, the manufacturer may be liable regardless of whether the consumer used the product incorrectly.
In the Bissell recall, the CPSC specifically noted that attachments can detach unexpectedly during normal use, and that the hose can become excessively hot. The pattern of 206 incidents in fewer than 18 months on a product line that replaced a previously recalled product line is a fact pattern that product liability attorneys examine carefully. It raises questions about whether the defect was known earlier than the recall date, how the attachment design was tested before the product launched, and what Bissell’s internal data showed before the CPSC action was announced.
WHY HIRE THE LYON FIRM FOR YOUR BURN INJURY CASE
The Lyon Firm has spent nearly two decades representing individuals injured by defective consumer products against some of the largest manufacturers in the country. Attorney Joe Lyon has obtained multiple seven-figure results for individual plaintiffs in product liability cases and has represented clients in over 40 multi-district litigations nationwide. The firm has the resources, experience, and litigation infrastructure to take on well-funded corporate defendants and pursue cases through discovery and trial when necessary.
Burn injuries from defective household products are a core part of what The Lyon Firm handles. We understand the medical dimensions of burn injury cases, including how to work with physicians to document the long-term impact of scarring, skin damage, and the psychological effects that often accompany serious burns. We know how to build the evidentiary record that gives injured clients the best chance at a meaningful recovery.
If you or a family member suffered a burn injury from a Bissell Steam Shot OmniReach or Steam Shot Omni steam cleaner, or from any other defective product, contact The Lyon Firm today for a free and confidential case evaluation. We represent clients nationwide and provide free consultations and case reviews.