Cincinnati, Ohio Consumer Protection Attorney investigating TCPA robocall violations and filing spam call lawsuits on behalf of plaintiffs nationwide
It has become a nuisance to almost everyone with a telephone: robocalls and spam phone calls hound you at work and at home. And how did these telemarketers get your phone number? That is not always known, though in many cases, the Telephone Consumer Protection Act (TCPA) violators are companies trying to win back your business.
In some recent reports, consumers have been inundated with spam phone calls and auto-dialer messages, sent from telecommunications companies and internet providers that are trying to advertise to old customers. This harassment may be illegal, and the companies can be held liable in spam call lawsuits.
There is an expansive definition of what constitutes illegal robocalling and automatic telephone dialing systems. The Telephone Consumer Protection Act, established in 1991, places restrictions on telemarketing groups, and deems any equipment that has the capacity to dial numbers from a database of phone numbers can be a violation.
The Telephone Consumer Protection Act, or TCPA, is meant to protect people at home and at work from unsolicited phone calls and advertising. The Federal Communications Commission (FCC) says the law applies to both voice calls and text messages.
When the law was first put in place, mobile phones were not common, and digital telecommunication technology was nowhere near what it is today. Now telemarketers and third-party call centers use sophisticated autodialer systems and huge phone number databases to pester consumers. There is a solution, however, and The Lyon Firm files spam call lawsuits following illegal telemarketing harassment.
Automatic telephone dialing systems are used for surveys, market research, and sales, and they are limited in the ways they can invade the privacy of consumers. Most consumers are unaware of TCPA laws and how it can affect their personal lives. But once the harassment begins, consumers have legal options available to them.
Consumers are encouraged to consider declining to share personal information when shopping, as this info could be sold to marketing firms. Companies regularly compile and sell personal information to other firms interested in selling you products or services.
Consumers can also add their number to the National Do Not Call Registry, though still may receive political and survey calls. Note that if you have done business with a company or purchased products within the past 18 months, the spam phone calls may be legal and exempt from TCPA robocall violations. You can register your landline and mobile phone numbers at www.donotcall.gov or by calling 888-382-1222.
If you have received illegal spam phone calls or text messages and have questions about potential robocall class action settlements, contact The Lyon Firm at (800) 513-2403. You will speak directly with Mr. Lyon, and he will help you answer critical questions regarding TCPA violation lawsuits.