Marijuana Dispensary Robocall Lawsuits & TCPA Class Actions

Customers who provide their cell phone numbers to marijuana dispensaries may not think twice when the company sends promotional texts or voicemails. But without prior consent, the marketing practice may be illegal and violate TCPA laws. As a result, several unwanted text class actions and marijuana dispensary robocall lawsuits have been filed across the country.

Investigations and FCC reports have shown that marijuana dispensaries and cannabis companies are becoming more brazen with their advertising as more states legalize or decriminalize certain products. Dispensaries regularly use radio ads, targeted online ads, text messages, and automated voicemails that may be in violation of the TCPA (Telephone Consumer Protection Act).

Current marijuana dispensary robocall lawsuits allege that some marijuana dispensaries have been sending unsolicited text messages and ringless voicemails, and contacting consumers without their consent. Marijuana is now legal for medicinal or recreational use, and decriminalized in twenty-eight states.

There is an influx of new dispensaries in many states, some of which are not up to speed on advertising laws, and may have to pay dearly for their mistakes. Companies can be fined up to $1,500 for each infraction, which can easily add up when texts or robocalls are sent to hundreds or thousands of consumers.

Dispensary Robocall Lawsuits

In 2019, a California marijuana company called Eaze Solutions, Inc. was the target of a 51,000-member class action TCPA lawsuit. Plaintiffs in the case alleged they were hit with unsolicited text messages. Also in 2019, a Florida plaintiff filed a class action against a marijuana dispensary claiming that he received unsolicited spam text messages. The texts were allegedly sent from long-code numbers (10-digit numbers used to send messages en masse, appearing to be personal numbers and not from an automatic dialing system).

These are just a couple examples of the same old story: companies badger consumers with text promos and robocalls and deal with the legal implications only when a lawsuit is filed. Recent dispensary robocall class action allegations claim that marijuana shops are sending out unsolicited text messages, ringless voicemails, robocalls, and using pre-recordings to contact consumers without their consent, a violation of federal law. Investigations are taking place across the country, and any consumer may potentially have legal recourse if they can prove they received unwanted calls and texts.

Marijuana TCPA Class Actions

Plaintiffs claim invasion of privacy, aggravation, and basic daily disruptions from the unwanted spam text and robocall advertising. Ringless voicemails allow companies to reach consumer voicemail without actually ringing their phone. If a marijuana dispensary is uses ringless voicemails or mass text promos, they may be in violation of TCPA.

You may be eligible to join a marijuana dispensary robocall class action lawsuit or file a new claim if you have received unwanted texts or automated, pre-recorded calls without your consent. Contact The Lyon Firm to investigate and to get compensated for a continual invasion of privacy.